DO YOU OFFER FREE SHIPPING?
bassassassin.com offers FREE shipping on orders over $49.99 within the US. Shop the site as usual, and FREE shipping will be provided at checkout if your order is over $49.99.
Domestic Shipping: All of our orders are usually shipped via UPS or the United States Postal Service. Please allow up to 1-3 days to process your order. However, most orders leave on the same day.
HOW CAN I TRACK MY ORDER?
All online orders that include a valid e-mail address will be sent an order acknowledgement. When the order is shipped from our warehouse you will receive a shipping confirmation via email to inform you of your order status. Your shipping confirmation will include ship date, carrier and tracking number. Please allow up to 24 hours after shipment for your tracking number to be activated. Standard delivery time for most orders is 3-6 business days.
HOW DO I KNOW I CAN TRUST THIS WEBSITE WITH MY CREDIT CARD INFORMATION?
You can rest assured that your card number is safe and secure. Our platform utilizes Shopify Checkout that is Level 1 PCI DSS compliant, ensuring your information is protected and safe.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, MasterCard, American Express, and Discover.
Your card number, expiration date, security code, and zip code but be provided in order to process your order. Your billing address must match the address on file with your credit card company or your order will not process.
Please do not email any card information for your security.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us
orders@bassassassin.com
Other inquiries? Let's chat.
Phone: +1 (386) 294-1049
Fax: +1 (386) 294-3495
Email: orders@bassassassin.com
Web: www.bassassassin.com